Faq

Faq's

General frequently asked questions

It’s a well-known fact that users often have questions when exploring services. Our FAQ section is designed to provide clear answers to common inquiries, helping you better understand our offerings and how we support your connectivity and technology needs.

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A fiber optic cable is installed from the nearest network pole to the customer's location and connected to a fiber router, providing high-speed internet access.

TS11 services are available in designated areas. To check availability in your location, please share your digital address or Google Maps coordinates with our team for confirmation.

Our Fibre Broadband service offers 99% uptime reliability for seamless internet connectivity.